Veeam Startup Assistant Fails

Problem Description

A step has failed during the configuration of ARTESCA for Veeam using the Veeam Startup Assistant, and the Retry button failed as well.

Problem Resolution

Manually delete all the resources and attachments already created by the Veeam Startup Assistant to have a clean environment and restart the configuration.

  1. Exit the Veeam Startup Assistant workflow.

  2. Perform the relevant steps in the following order. Start from where the Veeam Startup Assistant failed. For instance, if the assistant failed to create the Veeam policy, start at step 6.

    1. Delete the Veeam IAM user Access Key and Secret Key.

    2. Delete the Access Key and Secret Key.

    3. Detach the Veeam IAM policy from the Veeam IAM user.

    4. Delete the Veeam IAM user.

    5. Delete the Veeam IAM policy.

    6. Empty the Veeam Bucket.

    7. Delete the Veeam Bucket.

    8. Delete the Veeam Account.

  3. Trigger the Veeam Startup Assistant manually to restart the configuration. From the Accounts page, click Start ISV Connector.