Configuring Alert Notification

The Alert Notification feature enables Platform Admin users to configure ARTESCA to use their SMTP servers to send alert emails to specific recipients.

Prerequisites

• You must have ARTESCA installed.

• Log in to the ARTESCA Admin UI.

Procedure

1. Click Alerts on the top menu.

2. Click Email notification configuration on the left.

   

3. Fill in all required fields in the Email notification configuration dialog box.

   

   1. Enable or disable the feature by checking or unchecking the box.

   2. Provide the SMTP connection server information.

      • SMTP Host

      • SMTP Port

      • Enable SMTP Over TLS: Check the box if you want to secure the connection using Transport Layer Security (TLS) with the STARTTLS method.

        Note

        That can be required by your SMTP server.

   3. Provide the authentication information SMTP Auth for the SMTP server.

      NO AUTHENTICATION

      There are no credentials to provide.

      LOGIN

      Provide a Username and Password.

      CRAM-MD5

      Provide a Username and Secret.

      PLAIN

      Provide an Identity, a Username, and a Password.

   4. Configure the emails.

      • Sender Email Address

      • Recipient Email Addresses

      • Enable Receive Resolved Alerts: Check the box if you want resolved alerts to be sent to the recipient. Resolved alerts are previous active alerts that have returned to their normal state.

   5. (Optional) Test your configuration by clicking Send a test email before saving your changes. A mock alert is triggered and sent to the specified recipient(s).

      Note

      The email takes some time to be sent. Some errors can only be reported by the server some time after the UI has indicated the email as sent.

      

4. Click Save to save your changes.

Note

Editing the Alerting configuration restarts the Alerting service. The active Alerts can take some time to display back.